Privacy Policy

At Hensley Service LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our IT services.

We may collect the following information:

• Personal Information: Name, email address, phone number, billing details, and other information provided during service requests.
   
• Technical Information: IP address, device type, browser information, and other data collected automatically to improve our services.
   
• Service Information: Details about services you request, usage patterns, and communication with our support team.
   

We use your information to:

• Provide and manage IT services effectively.
   
• Respond to inquiries, requests, and support tickets.
   
• Improve our services, systems, and user experience.
   
• Comply with legal obligations and prevent fraudulent activities.
   

Hensley Service LLC does not sell or rent your personal information to third parties. We may share information only in the following cases:

• With trusted service providers who help us deliver services (under confidentiality agreements).
   
• When required by law, legal process, or government authorities.
   
• To protect the rights, safety, or property of Hensley Service LLC, our clients, or others.
   

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access policies.

Our website may use cookies and similar technologies to enhance user experience, track service usage, and improve functionality. You can manage your cookie preferences through your browser settings.

You have the right to:

• Access the personal information we hold about you.
   
• Request correction of inaccurate or incomplete information.
   
• Request deletion of your personal information, subject to legal or contractual obligations.
   
• Opt-out of marketing communications at any time.
   

Our website or services may include links to third-party websites. Hensley Service LLC is not responsible for the privacy practices of third parties and encourages users to review their policies.

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised policy.